OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
72 ratings and 60 comments received in the last 90 days.
20 June 2026
Hannah has been amazing . Every time I have a problem with my mini she makes sure everything done properly and also tries and gives me the car back on time ..
18 June 2026
Great customer service
17 June 2026
Seamless service from check in to pick up. The discount on MOT was a bonus.
16 June 2026
efficiently dealt with by excellent staff both when dropping off and collecting.................. video re the the inspection was good. Hannah seems to have everything under control at all times !
16 June 2026
I was very happy with the service I received from Lee Crotty. He was very efficient. I was not happy with your process for changing a faulty charging cable - which really should not take so long.
16 June 2026
Hannah was very communicative and efficient
15 June 2026
I asked for info regarding my car's service when I dropped my key in. I was given all the details by Hannah within minutes including pricing without being patronised. She made me feel at ease and I felt confident she was giving me correct info.
15 June 2026
Helpful and communicative over the whole process
15 June 2026
Very smooth process and no issues
FIND Group 1 Watford.
Address
- Odhams Trading Estate, St Albans Road, Watford, Hertfordshire, WD24 7RY
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01923 708579
Watford as well as surrounding areas including Kings Langley, Borehamwood, Bushey and Rickmansworth
21 June 2026
Excellent service and kept informed