OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 66 comments received in the last 90 days.
14 August 2026
Excellent
14 August 2026
Lovely welcome in and again on collecting my car, following its service. Commend receptionist that morning/afternoon and also Hannah who is the 'Mini' specialist. But my car wasn't parked for ready collection, so I had an unwanted delay. See below.
14 August 2026
When I drove away a tyre pressure warning light came on. I went back to have it reset. On the way home again, a hub cap came off as it had not been fitted correctly
12 August 2026
Expert workmanship and kept up to date with work in progress.
10 August 2026
Professional service, no hidden costs, clear explanation of the work to be under taken
09 August 2026
Staff were friendly and helpful basically excellent customer service. Time waiting for M.O.T to be completed was quite long and one area this could be worked on.
08 August 2026
Excellent all round
07 August 2026
All went well
05 August 2026
Great service
FIND Group 1 Watford.
Address
- Odhams Trading Estate, St Albans Road, Watford, Hertfordshire, WD24 7RY
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01923 708579
Watford as well as surrounding areas including Kings Langley, Borehamwood, Bushey and Rickmansworth
14 August 2026
Good service from start to end