OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
87 ratings and 67 comments received in the last 90 days.
27 September 2026
I asked for a quote for the cost of the service when I booked but was told the computer was down. Was informed someone would ring me before, but this did not happen
22 September 2026
Very efficient service, the advisor was very friendly and helpful
22 September 2026
My new car has a persistent problem and despite multiple times i have brought the car in to rectify this issue, nothing has been fixed. I am deeply unhappy
22 September 2026
Excellent Service
21 September 2026
Able to get vehicle in promptly & resolve problem.
20 September 2026
Hannah, who was the staff member I dealt with, was very helpful and extremely nice. However I was very disappointed when I was told that brakes didnt fall under my warranty, especially as my warranty doc had no items on the restrictions list.
19 September 2026
Happy with whole process. Work completed to time and helpful updates given. It's however unfortunate the centre doesn't have facilities for washing cars - not consistent with a premium brand.
18 September 2026
The day after the service I got a tyre pressure sensor warning alert which I cannot get rid of.
15 September 2026
Hassle free experience
FIND Group 1 Watford.
Address
- Odhams Trading Estate, St Albans Road, Watford, Hertfordshire, WD24 7RY
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01923 708579
Watford as well as surrounding areas including Kings Langley, Borehamwood, Bushey and Rickmansworth
28 September 2026
Hannah & Derrick were fantastic, great service, quick turnaround and very accommodating.