OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
88 ratings and 68 comments received in the last 90 days.
29 September 2026
Everybody I met was very attentive and the work was carried out promptly. The only issue was a muddle about the time of my appointment which I believe was caused by the person I spoke to on the phone not the Watford branch.
29 September 2026
The assistance was first class
29 September 2026
You trapped me in and then charged me £730 for my car not starting never again would I come to your garage
28 September 2026
Hannah & Derrick were fantastic, great service, quick turnaround and very accommodating.
27 September 2026
I asked for a quote for the cost of the service when I booked but was told the computer was down. Was informed someone would ring me before, but this did not happen
22 September 2026
Very efficient service, the advisor was very friendly and helpful
22 September 2026
My new car has a persistent problem and despite multiple times i have brought the car in to rectify this issue, nothing has been fixed. I am deeply unhappy
22 September 2026
Excellent Service
21 September 2026
Able to get vehicle in promptly & resolve problem.
FIND Group 1 Watford.
Address
- Odhams Trading Estate, St Albans Road, Watford, Hertfordshire, WD24 7RY
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01923 708579
Watford as well as surrounding areas including Kings Langley, Borehamwood, Bushey and Rickmansworth
30 September 2026
I have been a customer for many years. The staff are all friendly and the environment is comfortable, while waiting. My Mini, was worked on quickly and i was updated on the progress.