OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
67 ratings and 42 comments received in the last 90 days.
22 September 2025
Courteous staff, was kept informed at all stages of the MOT.
21 September 2025
Good communication
19 September 2025
Amazing service - above and beyond. I missed a booking to replace a part. I was contacted by phone to remind me to rebook which was really helpful.
18 September 2025
honest and timely
16 September 2025
A seamless and easy process from check in to collection
16 September 2025
Completed all servicing and MOT aspects professionally - with any defects or remedial work, picked up, assessed and communicated for review and approval - then completed resolved quickly. Booking in and dropping off is always easy.
14 September 2025
They found the problem with my car
11 September 2025
The answer given was needs a new gearbox ( mini's fault) not it might be something we can fix, cost you £9600
11 September 2025
From the reception, service dealer, parts team, mechanic - thank you for the great experience! Special thanks to my fave Hannah. To Lee, I appreciate your patience to answer all my queries. And to Max, it's not the same without you.
24 September 2025
I don't think it possible that Hannah could have done anymore to make me feel at ease and help me