OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 53 comments received in the last 90 days.
08 June 2025
Great service
07 June 2025
Kept good time, great to have space to work while I waited.
03 June 2025
The agent was waiting for me when I arrived
03 June 2025
Professional, friendly, helpful and welcoming staff. Keep you up to date on progress and if any issues arise.
27 May 2025
as above
25 May 2025
Efficient and Natasha ? Was very helpful
19 May 2025
The staff were friendly and knowledgeable and gave great customer service.
15 May 2025
Ankit Patel gave us excellent customer service, he is an asset to mini and look forward to dealing with him in the future
13 May 2025
Hannah was fantastic, great customer service and personable. Shame still not doing car cleaning but understand the issues and was explained before. Washer fluid light came on 2 days before service, a nice touch would have been to top this up.
08 June 2025
They were very helpful in doing the assessment and I was confident they had done a good job. Hannah was extra helpful eg printing out my service history