OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 52 comments received in the last 90 days.
22 January 2026
Great service
21 January 2026
Helpful friendly staff
20 January 2026
Having the car fixed 10 out of 10 the service from this representative dealing with my appointment 0 out of 10 still waiting for someone to call me back
18 January 2026
All as expected, very pleased with the service received
17 January 2026
Anita Patel, was super helpful with all the information and the service that I need and throughout the day he kept me updated on the status of my vehicle.
13 January 2026
Thorough investigation and helpful customer service by Hannah
13 January 2026
They kept me informed throughout the day
11 January 2026
Friendly. Did what I needed.
10 January 2026
Easy booking, excellent service and reasonably priced. Hannah was very friendy and explained the process clearly.
FIND Group 1 Watford.
Address
- Odhams Trading Estate, St Albans Road, Watford, Hertfordshire, WD24 7RY
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01923 708579
Watford as well as surrounding areas including Kings Langley, Borehamwood, Bushey and Rickmansworth
23 January 2026
Horrendous Car NOT repaired as promised. Massive breakdown on motorway where police had to come to assist due to my trauma. Car was not safe to drive. The same huge privkdm happened and this time it was very dangerous